Data Salvage Hard Drive Recovery

6 Killock Drive
East Waterboro, ME 04030
(207) 809-4139
NEW! Data Disaster Recovery Services and Guard Dawg Backup have teamed together to give you the Ultimate Protection from data loss in the future.
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Data Salvage Hard Drive Recovery
Hard Drive Recovery Quote

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Contact Information
Contact Name:	`*`
Company:
Address:	`*`
City:	`*`
State:	`*`
ZIP:	`*`
Telephone:	`*`
Fax:
eMail Address:	`*`
Confirm eMail:	`*`
Media Type and Circumstance of Failure
Media Type:	`*`
Manufacturer & Model Number:	`*`
Serial Number:	`*`
Operating System:	`*`
Can we break the seal?	`*`Yes: No:
Is the data being recovered for a legal proceding?	`*`Yes: No:
*What are the most important files and folders?
`*`Describe the circumstances of the failure or inaccessibility and any remedies that have been tried.
Terms and Conditions
You must read and agree before submitting this request below:
Terms and Conditions

FOR ALL CUSTOMERS:

1. Process Description 
1.1 Priority Service

1.1.1 Evaluation: The client (also referred to herein as "you") authorizes Data Disaster Recovery Services (DDRS) or its affiliates, agents, independent contractors, or designees ("DDRS" or "we") to conduct an evaluation of the media sent to determine the nature of the damage and provide an estimate of recovery cost and timing. The evaluation is free and no work beyond this evaluation will performed and no costs incurred without your explicit approval. 

1.1.2 Post Evaluation: Following our evaluation, we will inform you of our assessment and provide you a cost estimate for the actual data recovery work. If you authorize us to perform the data recovery, and we are able to recover data, we provide you with a written report describing which files we were able to recover, and their "estimated condition". Prior to shipping the data to you, you must pay for the services as specified in the quote, including, without limitation, applicable service fees, material costs, new media costs, shipping costs, customs duties and taxes. DDRS will then ship the recovered data to you on the return media of your choice (additional charge may apply depending on the type of media selected). If we are unable to recover any data, we will inform you accordingly and not charge you for our efforts. If we are able to recover part but not all of your data, we will inform you accordingly and you may choose to accept the recovery and pay the agreed upon fee or reject the recovery as not acceptable and incur no cost.

1.2 Critical Response (North America only)

1.2.1 Our critical response service, which may include on-site service, may be available upon special request and at additional cost in North America only. Due to the customized nature of this service, there is no free evaluation for Critical Response clients. In addition to data recovery costs, you are also responsible for all costs associated with providing any expedited or on-site service (travel, lodging, etc., as needed). These costs will be discussed and agreed upon prior to DDRS initiating any service. Once you agree to the terms of our critical response service, you authorize DDRS to deliver the services as agreed and per the data recovery process outlined in section 1.1.2 above. 


2. Customer Authorizations

2.1 You authorize DDRS, its employees, independent contractors, designees and agents, to receive, exchange and transport this media/equipment/data to, from and between their facilities in delivering services under this agreement. 

2.2 You represent, warrant, and affirm that you are (i) of the legal age of majority in your state, province or country of residence; and (ii) the rightful owner or the authorized representative of the owner of the device, media and all of the information and data stored therein. You further represent, warrant, and affirm that you have unrestricted legal right to: (a) send DDRS the device, media, and data; (b) have the data recovered; (c) receive the recovered data; and (d) agree to these terms. By asking DDRS to enter into this agreement with you, as DDRS's client, you declare, under penalty of perjury and subject to the appropriate state and federal provisions, that the foregoing representations are true and correct. You agree to defend and indemnify DDRS for any claims against DDRS related to the device, media, or data, or your rights or lack of rights thereto. 


3. Failure to claim property
3.1 Any property left with DDRS for 90 days from the date received will be disposed of in our discretion. DDRS shall have no liability to you or any third party for such property nor the data contained thereon.

4. Limited Liability
4.1 DDRS shall not be liable as a result of this agreement, or the performance of any data recovery services or evaluation of the possibility of providing data recovery services, for any claims in connection with the physical functioning of equipment or media or the condition or existence of data on storage media supplied before, during or after service. 

4.2 You are aware of the inherent risks of injury and property damage involved in data recovery, including without limitation, risks due to destruction or damage to the media or data and inability to recover data, or inaccurate or incomplete data recovery, including those that may result from the negligence of DDRS, and you assume any and all risks of injury and property damage that may result. 

4.3 YOU UNDERSTAND THAT ACTUAL DATA RECOVERY CANNOT BE GUARANTEED AND IS NOT PROMISED OR GUARANTEED. SOME DATA CANNOT BE RECOVERED DESPITE DDRS'S EFFORTS. YOU FURTHER UNDERSTAND THAT DDRS'S EVALUATION OR ATTEMPT TO RECOVER THE DATA MAY RESULT IN DAMAGE TO THE DEVICE, MEDIA, OR DATA, AND MAY EVEN RENDER ANY DATA UNRECOVERABLE. TO THE EXTENT POSSIBLE, YOU SHOULD ATTEMPT TO BACK UP ANY AVAILABLE DATA BEFORE SUBMITTING IT TO DDRS. 

4.4 IN NO EVENT WILL DDRS BE LIABLE FOR ANY LOSS OF DATA (INCLUDING FOR THE CONDITION, EXISTENCE, OR LOSS OF THE DATA SENT TO DDRS OR THE DATA DDRS RECOVERS) OR LOSS OF REVENUE OR PROFITS OR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED, IN CONNECTION WITH THIS AGREEMENT OR ANY SERVICE PROVIDED BY DDRS OR ITS AGENTS, CONTRACTORS, OR EMPLOYEES REGARDLESS ON THE LEGAL THEORY ON WHICH THEY ARE ASSERTED (INCLUDING, WITHOUT LIMITATION, CONTRACT, BREACH OF CONTRACT, AND TORT) -- EVEN IF DDRS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGE OR LOSS TO PERSONS OR PROPERTY. 

4.5 You agree that the sole and exclusive remedy for unsatisfactory work or data, including if an authorized recovery does not recover the files as described to you in DDRS's written report, shall be, at DDRS's option, either (a) additional attempts by DDRS to recover satisfactory data or (b) a refund of the amount paid by you. DDRS'S LIABILITY OF ANY KIND WITH RESPECT TO THE SERVICES, INCLUDING ANY NEGLIGENCE ON ITS PART, SHALL BE LIMITED TO THE PRICE YOU ACTUALLY PAY US FOR THE SERVICES.

4.6 The Parties acknowledge that the price of DDRS's data recovery services would be much greater if DDRS undertook more extensive liability or promised additional remedies. 

5. Payment
5.1 Payment is due in full upon completion of successful recovery, prior to release of data (whether shipped, picked up or downloaded), unless by special prior written arrangement. 

5.2 You are financially responsible for all shipping costs, custom duties and taxes to and from DDRS.

5.3 Company checks and bank transfers are welcome. DDRS also accepts PayPal.

6. Warranty
6.1 DDRS performs this service "AS IS," with all faults, at your sole risk. DDRS does not extend any express warranties, representations, conditions or guarantees regarding our data recovery services or their results, and DDRS expressly disclaims all implied warranties, including any implied warranty or condition of merchantability, warranty of fitness for a particular purpose, or warranty of accuracy or completeness. DDRS disclaims any warranty of any kind, for the services being provided or discussed hereunder. 

7. Pre-Dispute Notice to DDRS

8.0 Use of DDRS's Site; Personal Data

8.1 By using DDRS's web site, you are subject to and agree to be bound by the privacy 
policy and other terms and conditions of this site. DDRS may terminate or suspend your access to or use of DDRS' site, without notice, for any conduct that DDRS believes is disruptive or in violation of any applicable law or our terms and conditions.

8.2 You must provide true, accurate and complete information as prompted by the request form or otherwise, including, without limitation, name, address, e-mail address, telephone number and credit/debit card information, as applicable (collectively, "Personal Data"). You must maintain and promptly update Personal Data. 

9 Use of Personal Data/Client Information; Email

9.1 Use of Personal Data/Client Information: In the course of delivering services hereunder, you authorize DDRS, its employees, independent Contractors, designees, and agents ("affiliates") to receive, exchange, transmit and share any Personal Data, your confidential information and any personally identifying information, to, from and among our affiliates including those located outside your state, province, country (and the European Union if applicable) for the sole purpose of delivering services in connection with DDRS's data recovery services.

9.2 Email: You acknowledge that DDRS may send you important information and notices regarding your requests by unencrypted e-mail (unless you request, in writing, to receive such communications via regular mail) and that DDRS shall have no liability associated with or arising from your failure to maintain accurate Personal Data or the delivery of such email. You also agrees to receive information about other DDRS products and services via email. Upon receipt of such email, you will also be given the option to opt out of receiving further such email.

10.0 Client Will Comply with Law

10.1 The transactions contemplated hereby may be subject to the customs and export control laws and regulations of your country of residence and the countries where our data recovery facilities are located. You agree to comply with all customs and export laws and all other applicable laws, statues, ordinances and regulations relating to use of this site and the data recovery services DDRS offer. You acknowledge that violations of these terms and conditions or the terms and conditions of this site could be subject to criminal or civil penalties. You may not assign your rights or obligations under these terms and conditions without DDRS's express written consent.

11. General

11.1 If any provision of these terms and conditions is held invalid, illegal or unenforceable, such provision shall be enforced to the fullest extent permitted by applicable law and the validity, legality and enforceability of the remaining provisions shall not be affected thereby. 

11.2 The failure of either party to exercise any rights provided for in this Agreement shall not be deemed a waiver of any rights under this Agreement. 

11.3 Both parties agree that except for claims related to the indemnification obligations above, all claims arising under or related to this Agreement must be brought within 2 years after the date the cause of action arose. 

11.4 For clients in North America: This Agreement shall be governed by the laws of the State of Utah exclusive of its conflicts of law principles. The parties consent that the state and federal courts in Salt Lake County, Utah shall be the exclusive forum for all disputes arising out of or related to this Agreement. 

For clients located in Europe or elsewhere: This Agreement shall be governed by the laws of Switzerland exclusive of its conflicts of law principles. The parties consent that the courts of Geneva, Switzerland, shall be the exclusive forum for all disputes arising out of or related to this Agreement. Any proceedings in connection with this Agreement shall be exclusively in the English language.
 
11.5 In the event either party brings an action against the other to enforce any term of the Agreement, the prevailing party in such action shall be entitled to recover the court costs and reasonable attorney's fees in the judgment rendered in such action. 

11.6 This agreement and all associated documentation has been written in the English language and the parties agree that the English language version will govern. All communications and any dispute associated with this agreement shall be in the English language. 

11.7 This agreement constitutes the entire agreement between the parties and may not be amended except by a writing signed by each of the parties.
Agree to Terms and Submit for Quote
By selecting "I Agree", you acknowledge that you have read, understand, and agree to all of our Data Recovery Terms, especially the disclaimers, the limitations of liability. Agree: Do Not Agree:
Your Computer's IP:	38.107.191.88 38.107.191.88